Privacy Policy

YardHub LLC
Effective Date: August 4, 2026

YardHub LLC (“YardHub,” “we,” “us,” or “our”) provides residential and commercial lawncare services. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, request a quote, become a customer, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

Such as when you request a quote, schedule service, or contact us:

• Name, mailing/service address, phone number, and email address
• Property details (lot size, service needs, access instructions, gate codes, pet information)
• Billing information and payment details
• Communications you send us (emails, texts, phone calls, chat messages)

Information collected automatically

Such as when you visit our website:

• IP address, browser type, device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies (see Section 5)

Information collected through our service and CRM platform

We use Jobber, a third-party field service management and customer relationship management (CRM) platform, to manage scheduling, invoicing, customer communications, and service records. When you become a customer, your information is stored and processed within Jobber on our behalf, including:

• Contact and property information
• Service history, notes, and photos related to work performed
• Invoicing, payment, and account balance information
• Appointment scheduling and communication logs (email/text reminders and confirmations)

Jobber’s own privacy practices govern how it processes data on our behalf; you can review Jobber’s privacy policy at jobber.com.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule, perform, and manage lawncare services
• Process payments and manage billing and invoicing
• Communicate with you about appointments, service updates, and account matters
• Respond to inquiries, requests, and customer service issues
• Improve our services, website, and customer experience
• Send promotional offers or service reminders (you may opt out at any time)
• Comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers, including Jobber, payment processors, and communication tools, who process data on our behalf to help us operate our business
• Technicians and crew members who need property and service information to perform work
• Legal and regulatory authorities, if required by law, subpoena, or to protect our rights, property, or safety
• Successors, in the event of a merger, acquisition, or sale of business assets

We require third parties who process data on our behalf to protect it consistently with this Policy.

4. Payment Information

Payment card and billing information is processed through Jobber’s integrated payment processing systems. We do not store full payment card numbers on our own systems.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site functionality, understand visitor behavior, and support marketing efforts. You can control cookies through your browser settings; disabling cookies may affect site functionality.

6. Data Retention

We retain customer and service information for as long as needed to provide services, maintain business records, comply with legal and tax obligations, and resolve disputes. Property and service history may be retained to support future service requests.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information, including relying on Jobber’s platform-level security safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

• Communications: You may opt out of promotional emails or texts by following the unsubscribe instructions included, or by contacting us directly.
• Access and correction: You may request access to, correction of, or deletion of your personal information, subject to our legal and business record-keeping obligations, by contacting us at the email below.
• Do Not Track: Our website does not currently respond to browser “Do Not Track” signals.

Depending on your state of residence, you may have additional rights under applicable privacy laws. Contact us to make a request.

9. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party sites, including Jobber’s client portal. We are not responsible for the privacy practices of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

YardHub LLC
Email: jeremy@yardhub.net